Windows 11 reset flaw disrupts enterprise device recovery

Microsoft has confirmed a critical flaw in Windows 11 affecting the 'Reset PC' feature. When users attempt to reset a device, the process halts after a black screen appears. The system then restarts without applying any changes. This issue specifically impacts Enterprise LTSC devices with Autopatch and Hotpatch enabled. The problem emerged in the latest KB5077212 and KB5079420 updates. Users report the failure occurs during automated recovery operations. IT administrators managing large fleets of devices face the most disruption. They rely on quick resets to maintain hundreds or thousands of machines in corporate environments. The company states it is investigating the cause. A spokesperson said no workaround exists yet. Microsoft urges affected users to avoid using the reset function until a fix is released. The company did not specify a timeline for a patch. Enterprise customers should monitor official channels for updates. The flaw does not affect consumer versions of Windows 11. Only devices enrolled in Autopatch and running Hotpatch are vulnerable. Microsoft’s confirmation follows earlier reports from IT managers who noticed the issue last week. Some described the reset failure as a major setback for remote device management. Source: itavisen.no